Returns & Exchanges
At Elite Eleven, we want you to be completely satisfied with your purchase, which is why we offer a 30-day return policy on all eligible items. Ensure your products are in original, unworn condition with all tags attached to qualify for a full refund or exchange.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
- 2.Package Your Items
Securely place your items in their original packaging, ensuring all labels and protective bags are included to prevent damage during transit.
- 3.Affix Shipping Label
Download and print your prepaid shipping label from the portal, then attach it clearly to the outside of your return package.
- 4.Drop Off & Track
Hand your package to the designated courier service and keep your tracking receipt; your refund will be processed within 5-7 business days of receipt.